Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled
<p>We’re continuing our work to restore the remaining message data affected by this issue. We’ve made further progress across the recovery processes for messages, message edits, and shared files. Validation of the message-edit recovery pro…
A mitigation has been applied for the issue affecting Claude Cowork and Claude Code on the web, and we are monitoring for recovery. Sessions that disconnected earlier can be retried