Incident with Actions
We believe we've identified and addressed the issue and are ramping traffic back up slowly to ensure it doesn't recur. Some customers will continue to see delays as we ramp up.
Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled
<p>We’re continuing our work to restore the remaining message data affected by this issue. Our teams have made progress developing and validating the recovery process for messages, message edits, and shared files. We’re addressing addition…